Terms of Service

Legal agreement for immigration services

Effective Date: January 1, 2024 | Last Updated: September 20, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legal agreement between you ("Client," "you," or "your") and Imigrar.com ("Imigrar," "we," "our," or "us") governing your use of our immigration legal services and website.

By accessing our website, scheduling a consultation, or engaging our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not use our services.

Important: These Terms contain an arbitration clause and class action waiver that affect your legal rights. Please read carefully.

Services Provided

Scope of Services

Imigrar provides the following immigration legal services:

  • Document preparation for immigration applications
  • Attorney review of all applications and documents
  • Filing applications with USCIS and other agencies
  • Correspondence handling with immigration authorities
  • Case status monitoring and updates
  • Response assistance for Requests for Evidence (RFEs)

Services NOT Provided

Imigrar does NOT provide:

  • Court representation or appearance
  • In-person meetings or office visits
  • Deportation defense services
  • Complex business immigration
  • Appeals or motion practice

Referrals: For services we don't provide, we may refer you to our sister firm, Vasquez Law Firm, PLLC, which offers full-service immigration representation including court appearances and complex cases.

Attorney-Client Relationship

Formation of Relationship: An attorney-client relationship is established only when:

  • You sign an engagement agreement
  • We accept your case in writing
  • You pay the required fees or deposit

Limited Scope Representation: Our representation is limited to the specific services outlined in your engagement agreement. We are not your attorney for matters outside this scope.

Attorney-Client Privilege: Communications between you and our attorneys are protected by attorney-client privilege. We maintain strict confidentiality of all client information.

Fees and Payment

Fee Structure

Our fees are flat-rate and quoted upfront before you engage our services. Fees vary by service type and case complexity. All fees must be paid before we begin work on your case.

Government Fees

USCIS filing fees and other government fees are separate from our legal fees and are paid directly to the government. Government fees are subject to change without notice.

Refund Policy

Fees are generally non-refundable once work has begun. If you terminate services before work begins, you may receive a full refund minus a $250 administrative fee. Government fees paid to USCIS are non-refundable.

Payment Terms

Payment is due at the time of engagement. We accept credit cards, debit cards, and ACH transfers. A convenience fee may apply to credit card transactions.

Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information
  • Respond promptly to requests for information or documents
  • Review all documents before signing
  • Inform us of any changes to your contact information
  • Notify us immediately of any correspondence from USCIS
  • Attend all required interviews and appointments
  • Pay all fees when due

No Guarantees

We cannot and do not guarantee any specific outcome or approval of your immigration application. Immigration decisions are made solely by USCIS and other government agencies.

While we use our best professional judgment and experience, immigration law is complex and outcomes depend on many factors outside our control, including government policy changes, case backlog, and individual case circumstances.

Limitation of Liability

To the maximum extent permitted by law, Imigrar's total liability for any claims arising from our services shall not exceed the amount of fees you paid for those services.

We are not liable for delays or denials caused by USCIS, incomplete information provided by you, or circumstances beyond our reasonable control.

Termination of Services

By Client: You may terminate our services at any time by written notice. Fees for work already completed are non-refundable.

By Imigrar: We may terminate representation if you fail to pay fees, provide requested information, or if continuing representation would violate ethical rules.

Upon termination, we will provide you with your case file and any documents in our possession.

Dispute Resolution

Arbitration Agreement

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, rather than in court.

Class Action Waiver: You agree to bring claims only in your individual capacity and not as part of any class or representative action.

Governing Law: These Terms are governed by the laws of the State of Florida.

Contact Us

If you have questions about these Terms, please contact us:

Imigrar.com
Email: legal@imigrar.com
Phone: 1-844-464-4727 (1-844-464-4727)
Address: Orlando, Florida

Questions about our terms?

Contact Our Legal Team